Terms of Service
Last updated: 12 October 2026
These terms apply when you use Dede Customs, run by André Caetano, a private individual, Porto, Portugal. By creating an account you agree to them. Contact: andre@dedecustoms.com.
1. What Dede Customs does
Dede Customs lets you pick your car or upload photos of it, and generates images and short videos, using artificial intelligence, showing what it could look like with other wheels, paint, ride height, tint, aero parts and backgrounds. Dede Customs is a visualizer: we do not sell wheels or parts.
2. Renders and videos are illustrations
Generated images and videos are artistic previews, not exact representations. Colors, sizes, proportions and details may differ from the real parts and from your real car. When we use our standard photo of a model, it shows the base version, and yours may differ. Videos may show parts of the car that weren't in the photo (like the rear), which the AI draws itself. Do not rely on a render or video alone when buying.
3. Fitment information
"Fits" and "Fits with changes" labels are estimates based on published specifications and the details you give us. They are not a guarantee. Always confirm fitment with the seller or a qualified professional before buying or installing parts. Modifications may need approval or inspection under the rules of your country.
4. Your account
You must be at least 16 and give a valid email address. Keep your password safe; you are responsible for what happens in your account. We may suspend accounts that break these terms.
5. Wallet, prices and refunds
- Renders and videos are paid from a prepaid balance ("wallet") that you top up by card. Each generated image currently costs $0.29 ($0.20 more when it puts new wheels on the car) and spin videos from $1.25, in US dollars with any VAT included; the price is always shown before you start.
- If a render or video fails for technical reasons, its cost is automatically returned to your wallet.
- New accounts get free welcome credit, and bigger top-ups can include free bonus credit. Free credit cannot be refunded and has no cash value; refunds of unused balance cover only what you paid.
- Your balance can only be used for Dede Customs services. It is not cash, cannot be transferred and does not earn interest.
- Right of withdrawal: as a consumer in the EU you normally have 14 days to cancel a purchase. For a top-up, you can ask for a refund of any unused balance within 14 days of paying. By starting a render or video you ask us to provide that digital service immediately, and you lose the right to withdraw for the part of the balance already used.
- We may change prices for future renders and videos; changes never affect ones already made.
6. Your photos and content
You keep all rights to the photos you upload and the images and videos generated for you. You give us permission to store and process them only to provide the service (including sending them to our AI providers). Only upload photos you have the right to use, and do not upload anything illegal, offensive or showing other people without their permission.
When you share a build, anyone with the link can see it. We may feature builds shared this way on Dede Customs or our social media; if you'd rather we didn't, email us and we'll remove it.
7. Brands and product photos
Wheel and part brands, model names, logos and product photos shown on Dede Customs belong to their owners and are used only to show which product you are trying on your car. Dede Customs is not affiliated with, sponsored or endorsed by these brands unless we say so. If you own a brand and want something corrected or removed, email us and we will do it promptly.
8. Acceptable use
Don't misuse the service: no attempts to hack, overload or copy it, and no automated access without our permission.
9. Liability
We provide Dede Customs with reasonable care but cannot promise it will always be available or error-free. To the extent the law allows, we are not liable for indirect losses, or for decisions you make based on renders, videos or fitment labels. Nothing in these terms limits your rights as a consumer under the law.
10. Ending your account
You can stop using Dede Customs at any time and delete your account yourself on the wallet page ("Delete my account"), or ask us to. Any unused balance you are entitled to under section 5 will be refunded.
11. Changes to these terms
If we change these terms in an important way, we will tell you by email or on the site before the change applies. Changes never apply to renders or videos already paid.
12. Law and disputes
These terms are governed by the law of Portugal. If you are a consumer, you also keep the protection of the law of the country where you live, and you can contact your local consumer arbitration centre.